With a convenient central location, Spark Arena is within walking distance from the Auckland City Centre and the major public transport hubs: Britomart railway station & bus terminal and the downtown ferry terminal.
Wheelchair users have access to specially designated spots in row V in the lower bowl, accessible via foyer elevator. Companion seating is available, and must be reserved at time of booking. Please contact Ticketmaster via email or give them a call on (09) 970 9700 to book.
There is often high demand for mobility parking for events at Spark Arena, so it's best to check your parking options early, and allow yourself plenty of time to get to the show on the day.
They have a limited number of nearby carparks designated specifically for mobility pass holder parking. These spaces are free but must be pre-booked, and they fill up quickly. Spaces are allocated on a first come first served basis and can be reserved once you have your event ticket.
Once you have purchased your tickets, please contact them directly on (09) 358 1250 during office hours Monday-Friday 9.00am-5.30pm, or via email, well before the event (parks often fill up months in advance so get in quick to avoid missing out). Make sure you have the registration number of the vehicle you will be bringing handy, as well as a contact phone number and email address.
If all of our mobility parks are fully allocated, the closest paid mobility parking is at the privately owned Arena Carpark on Tapora Street.
A hearing assistance system is available for those with hearing impairments. The Telex Sound-Mate comprises an FM radio transmitter base station and 10 portable radio receivers tuned to the FM transmit frequency. Audio from the receivers is heard via a lightweight headset worn by the user. The receivers are available from the Info Booth on the ground floor upon arrival. Please be aware that hookup to the system needs to be prearranged prior to the day of show (ideally at least 24 hours in advance). As always, the best idea is to contact them and let them know you'll require this service once you've purchased your show ticket.
Fully accessible toilets are clearly signposted and located throughout the arena on both floors.
Visually impaired guests will find tactile cues and Braille signage throughout the arena to help them and our friendly front of house staff are happy to assist at any time during events.
Contact Spark Arena Staff to discuss your individual accessibility needs.
P: (09) 358 1250
P (09) 358 1250
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