COVID-19 UPDATES

The New Zealand Symphony Orchestra is closely monitoring the ongoing situation regarding COVID-19 (novel coronavirus). The following updates and Frequently Asked Questions will be reviewed and updated as new information is available.

UPDATE: 25 March - NZSO to premiere new online performance tonight at 7.30pm

At times like these, we all must Play Our Part. The New Zealand Symphony Orchestra will still perform online for all New Zealanders tonight at 7.30pm, Wed 25 March at nzso.co.nz/live after adapting our planned free livestream performance for the new COVID-19 restrictions.

NZSO Concertmaster Vesa-Matti Leppänen and several Section Principals will each playing one of their favourite pieces of music from home. Pianist Stephen De Pledge, who performed with the NZSO earlier this month, has also been filmed playing one of JS Bach’s famous Goldberg Variations.

Joining Vesa-Matti Leppänen and Stephen De Pledge for Play Our Part will be Section Principal Cellist Andrew Joyce, Section Principal Harpist Carolyn Mills, Section Principal Flautist Bridget Douglas with other players to be confirmed.

Play Our Part

CAROLYN MILLS, Section Principal Harp
JS BACH arr. Carolyn MillsGoldberg Variations I. Aria

VESA-MATTI LEPPÄNEN, Concertmaster
JS BACH – Violin Partita No.2 in D minor III. Sarabande, IV. Gigue

ANDREW JOYCE, Section Principal Cello
Traditional arr. Andrew JoyceEl cant dels ocells

BRIDGET DOUGLAS, Section Principal Flute
JS BACH – Partita in A Minor for Solo Flute III. Sarabande, IV. Bourrée anglaise

STEPHEN DE PLEDGE, Guest Soloist Fortepiano
JS BACH – Goldberg Variations I. Aria

Samuel Jacobs, Section Principal Horn
Britten – Serenade for Tenor, Horn and Strings I. Prologue

Play Our Part will premiere for free at nzso.co.nz/live 7.30pm tonight and can be viewed via smart TV, mobile phone, tablet or computer.

We’ll see you there.

UPDATE: 24 March - Goldberg Variations Live Stream and COVID-19 update

Due to the latest restrictions put in place by the New Zealand Government in response to COVID-19, we’re now unable to present the live stream of JS Bach’s Goldberg Variations as planned this Wednesday, 25 March.

The health and wellbeing of our musicians and support staff is our priority at this time, so from tomorrow, 24 March, the NZSO offices and associated venues are closed until further notice.

While staying at home and social distancing are very important at this time, we will keep the music going. We know that people still need to be connected and it will be just as important over the next several weeks. Because of this, we’re still committed to bring music to you and we’re now working through the best way to do this online and through other channels. Thanks to digital technology there are many innovative ways we can still bring music into your homes wherever you are.

Our support teams are working from home over the next few weeks so if you have questions about your 2020 Season subscription you can still contact our Ticketing Office at ticketing@nzso.co.nz or call 0800 479 674 between 10am-4pm Mon-Fri.

We’re also continuing to work hard to reschedule each of the concerts we suspended in March and April to later dates. However, ticket holders will have the option of a refund if they wish. For ticket holders who can’t exchange tickets but want to support the Orchestra, they can donate part or all of the value of their ticket to the NZSO. If you purchased tickets to an NZSO concert through a ticketing outlet please contact them directly.

Please follow the our website, Facebook page, Instagram and Twitter, and watch out for emails from us as we keep you up to date with our online activities.

UPDATE: 21 March - NZSO ENGAGE@Home launches concerts and other activities online

To ensure we’re still presenting world class music to New Zealanders, we’re launching NZSO ENGAGE@Home, bringing concerts and other activities to you online. Our first performance is
JS Bach's Goldberg Variations Wed, 25 March Livestreaming at 7.30pm

Click here to find out more

UPDATE: 16 March – NZSO suspends concerts due to COVID-19 restrictions

The New Zealand Symphony Orchestra has suspended all concert and associated activity until May.

This follows the Government’s directive today banning public events or mass gatherings of more than 500 people.

The NZSO was to have performed Mavericks in Christchurch and Dunedin on 20 and 21 March, and  Devotion in Wellington and Auckland on 3 and 4 April. The other concerts postponed are: Wai in Wellington and Auckland on 18 and 21 April and Emperor in Tauranga, Hamilton and Napier 22-24 April.

The NZSO will endeavour to reschedule each of the concerts to later dates. However, ticket holders will have the option of a refund if they wish. For ticket holders who can’t exchange tickets but want to support the Orchestra, they can donate part or all of the value of their ticket to the NZSO.

NZSO Interim Chief Executive Peter Biggs says the Orchestra’s No. 1 priority is the health and safety of its audiences, players and staff, and performing partners. Most NZSO concerts have audiences of well over 500 people.

“The NZSO has been keeping a close eye every day on developments regarding COVID-19 and at every step following guidelines issued by the Ministry of Health. We will be rigorously following the Government’s directive until it is lifted.”

Mr Biggs says while the concerts are rescheduled the NZSO will use other ways to bring world-class orchestral music to New Zealanders. It will include more live broadcasts of concerts and live streaming some performances on multiple platforms. The NZSO was working with its strategic partner RNZ to make it happen.

“RNZ will support our strategic partner the NZSO as much as possible through this challenging period,” says RNZ Chief Executive Paul Thompson.

“We will work with the Orchestra to broadcast live and recorded performances across all available platforms and help keep the NZSO’s connections with its audiences strong and ongoing.”

 Mr Biggs says the NZSO is heartened that it can work with RNZ to bring music to New Zealanders while concerts are suspended. “In extraordinary circumstances such as this, music becomes even more important for people. They still need it in their lives.”

NZSO subscribers will be contacted to discuss ticket options. All other ticket holders should contact the ticketing agency from where they purchased their tickets.

 

Frequently Asked Questions

Why has the NZSO suspended concert and associated activity until May?

On 16 March 2020 the New Zealand Government banned public events and mass gatherings of more than 500 people to reduce the spread of COVID-19. Most NZSO concerts have audiences of more than 500 people. There is no time limit on how long the directive will last.

Will the suspended concerts go ahead at a later date?

We are endeavouring to reschedule the concerts to later dates. At this stage we are working on concerts resuming with Emperor in Dunedin and Christchurch on 21 and 22 May. This will depend on when the restriction on public events and mass gatherings is lifted.

What will the NZSO do while concerts and associated activity is suspended?

The NZSO will still bring world-class orchestral music to New Zealanders. We are working with our strategic partner RNZ to broadcast performances and to live stream some concerts on multiple platforms.

Can I get a refund for the suspended concerts?

NZSO subscribers will be contacted to discuss ticket options. All other ticket holders should contact the ticketing agency from where they purchased their tickets. For ticket holders who can’t exchange tickets but want to support the Orchestra, they can donate part or all of the value of their ticket to the NZSO.

What is the NZSO doing to keep patrons safe?

The NZSO is in contact with each venue where the Orchestra performs and is being updated on what extra precautionary measures each venue is taking, such as additional hand sanitisers and disinfecting areas within each venue that many people use.

The venues are following New Zealand Ministry of Health guidelines.

How is the NZSO tracking the virus?

We continue to monitor the global situation, following the guidelines and daily updates issued by the Ministry of Health.

What if an outbreak occurs, will concerts still go on?

Should an outbreak occur, we will prioritise the health of our employees and audience members by implementing and communicating appropriate changes as recommended by the Ministry of Health to ensure a safe environment.

How does the NZSO plan to notify patrons regarding concert changes due to the coronavirus?

In the event of a change or cancellation of planned events, the NZSO will notify subscription ticket buyers before the event via email. If you bought your ticket from a ticketing agency, the ticketing agency will contact you.

If you need to exchange a ticket and are an NZSO subscriber, contact NZSO Ticketing at 0800 479 674 or ticketing@nzso.co.nz. Otherwise, contact the ticketing agency where you purchased the ticket.

Additionally, we will include updates on the NZSO Facebook and Twitter accounts and our website on any changes or cancellations.

I feel unwell. Should I attend a concert I have a ticket for?

The Ministry of Health advice for anyone who feels unwell is to not attend a public event. If you are an NZSO subscriber you can exchange your Podium Series concert ticket for another Podium Series concert. Contact ticketing@nzso.co.nz or call 0800 479 674. If you purchased your ticket from a ticketing agency please contact the agency directly. Refunds will only be issued in the event of a cancellation.

I don’t feel safe in public spaces, may I have a refund

If you are an NZSO subscriber you can exchange your Podium Series concert ticket for another Podium Series concert. Contact ticketing@nzso.co.nz or call 0800 479 674. If you purchased your ticket from a ticketing agency please contact the agency directly. Refunds will only be issued in the event of a cancellation.

What will the NZSO do if a guest artist is unable to perform?

In the event that a guest artist is unable to perform due to restricted air travel or illness, the NZSO will do its best to replace the artist and notify all ticket buyers of the change.

SHARE THIS